Website Privacy Policy
Black Birch Counseling Privacy Policy
Introduction
Welcome to blackbirchcounseling.com (the "Site"), operated by Black Birch Counseling PLLC ("we," "us," or "our"). We are committed to respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit and use our Site.
By using this Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
Website Privacy vs. Client Health Information
This Privacy Policy applies only to information collected through this Site. If you become a client, your health information is protected under HIPAA and handled as described in our Notice of Privacy Practices, which is provided to all clients at intake and available upon request by contacting steph@blackbirchcounseling.com.
Information We Collect
We may collect personal information you voluntarily provide when using the Site, such as:
Name and contact information, including email address and phone number
Other information you choose to share through contact forms, scheduling tools, or email
We may also automatically collect limited technical information, such as browser type, device information, and pages visited, through cookies or similar technologies.
Please Don't Share Sensitive Information Through the Site
Our contact form and standard email may not be secure. Please do not share detailed personal, medical, or mental health information through these channels. Once you become a client, we will provide secure methods of communication.
How We Use Your Information
We may use the information we collect to:
Respond to your inquiries, questions, or requests
Schedule consultations or appointments
Send email updates or newsletters, only with your consent
Improve our Site and services
Comply with legal obligations
You may opt out of email communications at any time by using the unsubscribe link in any email or by contacting us.
Cookies and Similar Technologies
We may use cookies and similar technologies to improve your browsing experience and understand how our Site is used. You can manage or disable cookies through your browser settings.
Some browsers offer a "Do Not Track" setting. Because there is no common industry standard for responding to these signals, our Site does not currently respond to Do Not Track requests. Third-party tools on our Site, such as analytics services, may collect information about your online activity over time and across different websites.
How We Share Information
We do not sell your personal information. We may share information with third-party service providers who help us operate the Site, such as website hosting, scheduling, or email services. These providers may only use your information to perform services on our behalf. We may also disclose information when required by law.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request to access, correct, or delete personal information you've submitted through this Site by contacting us at steph@blackbirchcounseling.com. We'll respond within a reasonable time, subject to any legal or professional recordkeeping obligations.
Links to Third-Party Websites
Our Site may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
Children's Privacy
This Site is intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Changes take effect when posted on this page. Your continued use of the Site after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at steph@blackbirchcounseling.com.
Last updated: September 18, 2026